Frequently asked questions

Gym management software is a system that keeps a gym's members, memberships, attendance, payments and reports in one place. HamroFitness also connects to biometric devices and door locks, so check-ins and access are handled automatically.

HamroFitness is one of Nepal's established gym management software platforms, used by 250+ gyms across Nepal and built by Encode Nepal Pvt. Ltd. since 2011. It combines membership management, attendance, payments, reports and biometric door access in one platform.

Yes. HamroFitness supports fingerprint, face recognition, RFID card and PIN devices, and records every check-in as attendance automatically.

Yes. HamroFitness integrates with door locks, magnetic locks and exit buttons, so the door opens only for members whose membership is active.

Yes. When a membership expires, the member's access is restricted automatically until the membership is renewed.

Yes. Members can check in with a QR code, and QR check-ins are recorded together with biometric attendance.

Yes. Every payment is recorded against the member, and you can see today's collection, today's due and each member's outstanding amount.

Yes. HamroFitness includes daily collection, earnings, dues, attendance, membership expiry, payment, customer, sales, inventory and staff reports, with date-range filters and PDF or Excel export.

Yes. Each staff member gets their own login, and roles and permissions control what they can see and do.

Yes. You can track stock and record product sales such as supplements and drinks.

Yes. HamroFitness has four plans, starting with a Free plan, so a small gym can choose the plan and hardware that fit its size.

Yes. HamroFitness supports multiple staff users with roles, biometric and door access hardware, and detailed reports, which larger gyms rely on.

Book a free demo on this website, call 9851096919, or message us on WhatsApp. Our team will show you the software and answer your questions.

HamroFitness serves gyms across Nepal, with installation and support teams in all 77 districts. Our office is at Kupondole-Jwagal, Lalitpur.

HamroFitness offers four plans: Free, Start, Move and Run. The cost depends on the plan and on any biometric or door access hardware you need. Contact us for current pricing.

Yes. HamroFitness has one all-in-one mobile app for gym members, owners, trainers and staff. Each person signs in with their own account.

HamroFitness is 100% online, cloud-based software with strong security. You can use it from any device with an internet connection.

No. Connecting SMS and email is free. SMS and email credits are bought separately, and only if you want to send messages.

Yes. Our technical team can migrate your existing member data or upload it for you.

Yes. Standard barcode scanners are plug and play, so they work with HamroFitness without any extra setup.

No. HamroFitness has no limit on the number of members (clients) or users.

Yes. Keeping your gym's data secure is part of how we work. HamroFitness runs in the cloud with strong security, and each staff member signs in with their own login and permissions.